Plumbing Manager in Dillon, Colorado

Company: Missing Link Recruiting

Job Description

Plumbing Manager with HVAC experience!


Ben Franklin Plumbing, serving residential and light commercial customers is in search of a leader for their Service Department. Looking for a manager that also has HVAC managing experience.


The Plumbing Manager will work closely with the CEO to support organizational growth by managing and overseeing all aspects of the company’s day-to-day Plumbing, Heating and Sewer/Drain. (HVAC management experience a plus!).


The Plumbing Manager will be responsible for leveraging strong leadership skills in a small business environment where emotional intelligence, people skills, driving to revenue goals, and cost consciousness are critical. This position will oversee the Operations while maintaining overall responsibility for the team of technicians, install crews, repair specialist, and subcontractors who perform service to support the Service Department.


Key Responsibilities

  • Recruit, train and retain technicians

  • Motivate, manage and discipline technicians

  • Manage to key financial objectives (gross profit, operating profit, etc.

    ), drive revenue

  • Address customer complaints related to field operations

  • Oversee all Service Department, subcontract charges and material charges as they relate to technician pay

  • Advise and justify capital expenditure needs for operation

  • Oversee/prepare daily/monthly performance report and average ticket report daily/monthly



  • At least 10 years of residential service leadership overseeing technicians

  • Proven success in managing/leading in a small business environment

  • Successful history of building teams with direct responsibility for hiring/terminating employees

  • Familiarity with basic dispatch software, knowledge of fleet dispatch and logistics a plus

  • Strong administrative, interpersonal/team building skills and attention to detail

  • Knowledge of Nexstar or PSI a plus!


Personal Attributes

  • Results Oriented
    – links decisions to overall business objectives

  • Decisive
    – track record of making and implementing sound strategic decisions based on a mixture of analysis, experience, and judgment

  • Emotional Intelligence
    – Self-awareness, Self-regulation, Motivation, Empathy, Social Skills

  • Cost-conscious
    – intense focus on managing costs and improving margins in a small business environment

  • Affable and Collaborative
    – the ability to embrace, support and practice a collaborative style which goes beyond relationship building.


Compensation Package:

The compensation package will be highly competitive and will consist of a base salary and a performance bonus.

  • $60,000 starting base salary

  • Profit sharing plan

  • Vehicle

Company Description

Missing Link Recruiting is an independent recruiter specializing in the trades industry. We source outstanding candidates for positions in the fields of HVAC, Plumbing, and Electrical across the country.

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